August 13th, 2020:
Due to the uniform policy changes Tejas is working to make order processing and returns as flexible as possible.
COVID UPDATE on Returns:
In consideration of the new YES Prep uniform policy, orders that were made prior to August 20th will be available for return and cancellation. These returns must be made and completed by September 15. To make a return or cancel an order please contact us at firstname.lastname@example.org and complete the return form. We can not accept full refunds for orders that have been tried on or worn due to COVID. Returns will only be accepted once a form has been completed and the return has been approved. Approved Returns will be processed through our Curbside service offered Monday- Friday 9am-12pm.
A COVID restocking fee of 5% may apply on returns. Please allow up to 14 days for return to appear.
All orders made after August 20th will be considered final sale items until the new uniform program policies have been finalized and confirmed.
June 30th, 2020:
We are excited to share our new webstore and YES Prep Uniforms for the 20-21 school year. The new site will make online shopping easy and convenient. Our office and pop up shops will remain closed to in person sales for the health and safety of your families and our team members. Tejas will continue to offer you curbside service for order pick up. At this time, we are only offering ONLINE shopping options. Please look for our English and Spanish videos to assist with how to place an order, how to measure for sizes and a return video. We will continue to update the site and videos with information as needed.
Please note that the orders placed Between the dates of July 1-15 will be available for pickup or delivery the first week of August and orders placed from July 15-31 will be available the week of August 15th. We will not be accepting ANY returns, or exchanges until August 15. (at which time all returns and exchanges must fall within the return guidelines)
We appreciate your business and look forward to serving our YES Prep families!